Privacy Policy & Cookies

Londondietitian.com is committed to protecting the data I receive and respect the privacy of those who supply it. This Privacy Policy describes the way I collect and use your data. Please read through this policy, as it explains what personal information I may collect about you, how it is stored, who has access to it and how it may be used.

Definitions:

Personal Data: any information relating to an identified or identifiable natural person.
Processing: any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject: a natural person whose Personal Data is being Processed.
Child: a natural person under 16 years of age.
I/we/us (either capitalized or not): Londondietitian, Londondietician.com, the office of London Dietitian.

Data Protection Principles:

We promise to follow the following data protection principles:

• Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
• Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
• Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
• Processing is limited with a time period. We will not store your personal data for longer than needed.
• We will do our best to ensure the accuracy of data.
• We will do our best to ensure the integrity and confidentiality of data.

Why and how I collect your data:

I collect your personal data because you give me consent to do so, in order to provide my independent nutrition and dietetic services to you. Your data will be collected via one or more of the following GDPR compliant options or providers, depending on your preferences:

• Telephone
• Email
• Initial questionnaire
• Text message
• In person
• Skype
• WhatsApp
• or other if required

Cookies:

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

The website www.londondietitian.com itself is connected to Google Analytics data through cookies to improve performance and user experience.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

What I collect:

I may collect the following information:

• Name, address including phone number, email address, Skype name etc;
• Date of birth, medical & health data and any other personal data necessary to provide best dietetic and nutritional service and advice to you.
• Further clinical information in relation to reports from other health professionals.

Payments:

We do not collect payments through our website.

Who I share your data with:

• I might need to share some or all of your personal data with other health care professionals or your private health insurance provider (if applicable) but never without your consent and after discussing it with you.
• I will not distribute, sell or lease your personal information to third parties
• I will not share your personal data with anyone unless I have your explicit permission or are required by law to do so.

Links:

My site contains links to other professional websites e.g. the British Dietetic Association, Nutrition Resource etc. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

What I do with the information I gather:

I require this information for the purpose of:

• Professional clinical record keeping of client information;
• Sharing information with relevant health professionals.

Security:

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, your data will be stored safely and securely in line with the data protection regulation two-fold. On-site and in the cloud.

Controlling your personal information:

You may request details of personal information, which I hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact Londondietitian by sending an email to claudia@londondietitian.com. We may need you to identify yourself.

If you believe that any information I am holding on you is incorrect or incomplete, please email or write to me as soon as possible at the above email address. I will promptly correct any information found to be incorrect.

Withdrawel request and deletion requests from our files:

If you do not wish me to make use of your Personal Information in this way, please contact Londondietitian via email claudia@londondietitian.com. You have the right to withdraw consent. But please be aware that by not providing your personal information or withdrawing your consent I may not be able to fulfil my service to you.

Children’s Privacy:

Our website services do not address anyone under the age of 16 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 16 on our website. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Contact Information:

Should you have any queries in relation to General Data Protection Regulation (GDPR) please contact Londondietitian’s Data Controller:

Name: Claudia Ehrlicher

Email: claudia@londondietitian.com

This policy was last updated on the 2nd July 2020.

If you still have concerns, would like to find out more about your legal rights or would like to make an official complaint, you can contact the Information Commissioner’s Office (ICO). More information can be found on their website https://ico.org.uk/. You can also call them on 0303 1231113.

or the EU Supervisory Authority, email: info@dataprotection.ie

Phone: +353 57 868 4800